Заменяет ли Dyson детали бесплатно
Dyson machines are designed to be durable and offer high performance for an extended period. However, if a machine breaks down within the authorized warranty period due to manufacturing defects, Dyson takes full responsibility to repair or replace it at no cost to the user. This ensures that customers receive the highest level of service and satisfaction with their Dyson machine.
- Return Policy for Dyson Products
- How to Exchange a Dyson under Warranty
- Tips for Keeping Your Dyson in Top Condition
- Conclusion
Return Policy for Dyson Products
According to Article 26.1 of the Federal Law on Consumer Protection (FZ), customers may return purchased products up to 7 calendar days after delivery, provided that the product is unused and in its original packaging with all its accompanying items, and retains its condition and quality. However, this applies only to products of proper quality. If a product is defective, the manufacturer has an obligation to repair or replace it free of charge.
How to Exchange a Dyson under Warranty
If you encounter problems with a Dyson machine that you believe are caused by manufacturing defects and fall under the warranty agreement, follow these steps to exchange or return it:
- Contact Dyson support by phone at 87475272844 or email at info@shop-dyson.kz and describe the problem.
- The Dyson support representative will advise you on the next steps to take, which might include returning the product, starting a repair process, or exchanging it for a new one.
- Provide the necessary details and await further instructions from Dyson.
Tips for Keeping Your Dyson in Top Condition
To ensure that your Dyson machine lasts for a long time and performs well, follow these maintenance tips:
- Clean the filters regularly to prevent blockages that might affect the suction power.
- Use the machine according to the manufacturer's instructions and avoid exceeding the maximum load limit.
- Avoid using the machine on wet or damp surfaces as this may damage the motor or other components.
- Store the machine in a dry and safe place, away from direct sunlight and heat sources, when not in use.
Conclusion
In conclusion, Dyson stands behind its products and offers a hassle-free warranty and return policy. If a machine breaks down due to manufacturing defects within the warranty period, Dyson will repair or replace it for free. However, if customers wish to return or exchange undamaged products, they must do so within 7 calendar days of delivery, and only if the products are unused and in perfect condition. By following simple maintenance tips, customers can ensure that their Dyson machine remains in excellent working condition for many years to come.
